Stay Safe at Ross Ragland Theater

Covid-19 Guidelines and Procedures

Ensuring the health and safety of our community while enjoying the performing arts.

Our Commitment to Safety

Covid-19 Safety Measures at Ross Ragland Theater

Covid-19 Guidelines and Procedures FAQ


Are masks required inside the theater?

Yes, masks are required for all patrons inside the theater, regardless of vaccination status. This is to ensure the safety of all attendees and staff.


What is the theater's ticket refund policy due to Covid-19?

If a performance is canceled or rescheduled due to Covid-19, patrons will be offered a full refund or the option to transfer their tickets to a future event.


What cleaning protocols are in place?

We have implemented enhanced cleaning protocols, including frequent sanitization of high-touch areas and thorough cleaning of the theater before and after each performance.


Is social distancing enforced in the seating arrangement?

Yes, we have adjusted our seating arrangements to ensure social distancing. Seats are spaced out to maintain a safe distance between different groups.


Are there any health screenings required before entry?

Yes, all patrons will undergo a temperature check and health screening questionnaire upon entry to ensure the safety of everyone in the theater.


Can I purchase tickets at the box office?

We encourage patrons to purchase tickets online to minimize contact. However, the box office is open with safety measures in place for those who need to purchase in person.


What should I do if I feel unwell on the day of the performance?

If you feel unwell, we ask that you stay home and contact our box office. We will assist you with rescheduling your tickets or providing a refund.


Are food and beverages available during performances?

To reduce the risk of transmission, our concession stands are currently closed. We appreciate your understanding and cooperation.


How can I stay updated on the latest Covid-19 guidelines?

Please visit our website regularly or sign up for our newsletter to receive the latest updates on our Covid-19 guidelines and procedures.

Contact Us

If you have any questions or concerns about our Covid-19 guidelines and procedures, please do not hesitate to reach out to us. We are here to help ensure your visit is safe and enjoyable.


(541) 887.8630



218 N 7th St, Klamath Falls, OR 97601

Stay Informed and Safe

We invite you to review our comprehensive Covid-19 guidelines and procedures to ensure a safe and enjoyable experience at the Ross Ragland Theater. Your safety is our top priority, and we look forward to welcoming you to our performances.