Refunds/Exchanges: Tickets are non-refundable. If you are unable to use your tickets to a Ross Ragland performance you may return them to the box office prior to the event and claim them as a charitable donation. Exchange privileges are reserved for Ross Ragland season ticket holders and Friends of the Ragland only. Original ticket must be presented for exchange and only RRT presented performances are valid. There is a $1.00 per ticket handling fee for each exchange.